Shipping policy
Shipping Policy for Speedy Shop
Thank you for shopping with Speedy Shop! We aim to provide you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below for more details about how we handle your orders.
1. Order Processing Time
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Processing Time: Orders are processed within [1-3 business days] after purchase. This excludes weekends and public holidays.
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Order Confirmation: Once you place your order, you will receive an order confirmation email. You will receive another email with tracking details once your order has been shipped.
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Delays: Occasionally, due to high order volume or other unforeseen circumstances (e.g., holidays, weather, or supplier delays), there may be a slight delay in processing. We will notify you if this occurs.
2. Shipping Methods and Delivery Time
We offer various shipping options, including standard, expedited, and express services. The delivery time depends on your location and the shipping method chosen during checkout.
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Standard Shipping: Delivery typically takes between [7-14 business days] (varies based on destination).
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Expedited Shipping: Delivery typically takes between [5-7 business days].
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Express Shipping: Delivery typically takes between [2-5 business days].
Note: Shipping times may vary depending on your location and the availability of the product at the time of ordering. Some remote areas may experience longer delivery times.
3. Shipping Rates
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Shipping rates are calculated at checkout based on the weight of your order, shipping destination, and the shipping method selected.
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We may offer free shipping on certain orders or promotional periods. Details of these offers will be displayed at checkout.
4. International Shipping
We currently offer international shipping to the following countries:
[List of countries you ship to].
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International shipping rates and delivery times vary depending on the destination. Please check the shipping options available at checkout for more details.
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Customs & Import Taxes: Orders shipped internationally may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer. Please check your country’s regulations for more information.
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We are not responsible for any delays caused by customs processing or shipping restrictions.
5. Tracking Your Order
Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to check the status of your delivery on the carrier's website.
Please note that it may take up to 48 hours for tracking information to appear online.
6. Shipping Delays
We strive to deliver your order on time; however, we are not responsible for shipping delays caused by the following:
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Weather conditions or natural disasters
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Strikes or labor disruptions
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Carrier issues (e.g., delays at customs or unexpected delivery failures)
In the case of a shipping delay, we will do our best to keep you informed and assist in resolving the issue.
7. Undelivered or Lost Packages
If your package is undelivered or lost, please contact us at [Your email address] within [10-15 days] of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, issue a replacement or refund.
Please note that Speedy Shop is not responsible for packages that are marked as delivered by the carrier but are not received by the customer. If this happens, we recommend contacting the carrier directly to resolve the issue.
8. Address Issues
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Ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
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If you notice an error in your address, please contact us immediately at [Your email address], and we’ll do our best to update it before shipping.
9. Items Not Received
If you have not received your item after the estimated delivery date, please check your tracking information for the latest updates. If the package is still not showing as delivered, please contact us as soon as possible.
10. Return to Sender Packages
In cases where packages are returned to us because the customer did not accept the package, provided an incorrect address, or failed to pick up the package from the carrier, we will offer a refund minus any shipping fees. If the customer wants the item re-shipped, additional shipping fees will apply.
11. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us